Shipping & Returns

UK shipping

• Free standard delivery on orders over £35 (2–3 working days).
• Standard delivery £3.99 on orders under £35.
• Next-day delivery £5.99 — order before 2pm Mon–Fri.
• Dispatched from our UK warehouse within 24 hours.

International

We currently ship across the UK and Republic of Ireland. EU shipping coming soon.

30-day money-back guarantee

If your dog isn't visibly happier within 30 days, email hello@pawmedix.co.uk and we'll refund you in full. Keep the bag — pass it to a friend's dog.

Subscriptions

Skip, pause or cancel anytime from your account — no phone calls, no fuss.